At Beach Fit Fashion, we want you to love your swimwear as much as we do! If your beach-ready pieces don’t fit quite right or aren’t what you expected, our hassle-free returns policy has you covered.
Our Return Promise
We accept returns within 15 days of delivery for most items. All returned items must be:
- Unworn, unwashed, and in original condition
- In the original packaging with tags attached
- Accompanied by your order number
Non-Returnable Items
For hygiene reasons, we cannot accept returns on the following items:
- Cheeky Coverage Bottoms (due to intimate nature of the product)
- Bikini Bottoms (for hygiene protection)
- Bra Sized Swimsuits (if the hygiene seal has been removed)
These exceptions align with standard swimwear industry practices to ensure customer safety.
How to Return or Exchange
Follow these simple steps to process your return or exchange:
- Initiate your return by emailing us at [email protected] with your order number and reason for return
- Wait for approval – we’ll respond within 24 hours with return instructions
- Package your item(s) securely in the original packaging
- Ship your return to our Bristol facility (address below) using a trackable method
- Receive confirmation – we’ll email you once we process your return
Return Request Email Template
Subject: Return Request for Order #[Your Order Number]
Dear Beach Fit Fashion Team,
I would like to request a return/exchange for my recent order #[Your Order Number].
Item(s) to return: [Product Name(s) and Size(s)]
Reason for return: [Please specify – fit, style change, etc.]
Preferred resolution: [Refund / Exchange for Size ___ / Exchange for Product ___]
Please advise next steps at your earliest convenience.
Best regards,
[Your Full Name]
[Your Email Address]
Refund Information
Once we receive and inspect your return:
- Refund processing: 3-5 business days after we receive your return
- Refund method: Original payment method (Visa, MasterCard, JCB, or PayPal)
- Shipping costs: Original shipping fees are non-refundable
For exchanges, we’ll ship your new item once we process your return. Standard shipping rates apply unless your new order qualifies for free shipping ($50+).
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or was our error. We recommend using a trackable shipping service as we can’t be responsible for lost returns.
International Returns
For our global customers (excluding some Asian and remote areas):
- Follow the same return process
- Mark the package as “Returned Goods” to avoid customs charges
- Original shipping costs are non-refundable
- Return shipping times vary by location
Need Help?
Our customer service team is here to make your return experience as smooth as possible. Contact us at:
Email: [email protected]
Address: Beach Fit Fashion, 90 Mountain Street, Bristol, US 05443
We typically respond within 24 hours (except weekends and holidays).
Thank you for shopping with Beach Fit Fashion – where style meets the shore!
